Commitment to Quality

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QUALITY POLICY

Goodyear strives to meet and exceed our customers and applicable legal requirements and expectations by providing the highest quality products and integrity of services. This is accomplished through continual improvement of our internal processes, controls, and our QMS.

 

MISSION

Our pride in our company and our commitment to the future is your guarantee that as our services and specialties grow, we will continue to develop new ways to satisfy your needs.

VISION/VALUES

To provide exceptional values and support to our customers, while continually improving in the industry that we serve.

Teamwork – Everyone works together as a cohesive unit.

Quality – We ensure our products to be manufactured and built to the highest standards without exception.

Customer Service – Product quality, parts on-time and addressing customer concerns quickly, thoroughly, professionally and with courtesy.

  • We are committed to total customer satisfaction through continuous improvement goals and exceeding product expectations.

This certification confirms Goodyear’s commitment to quality and excellence as recognized by the international community. Management of Goodyear Rubber Company of Southern California is committed to providing parts and services for the community. We focus on the needs of our employees, those of our customers and the needs of the greater society. Our Quality System that stresses prevention rather than detection. In addition, Goodyear Rubber Company is ISO 9001:2015 certified and is considered to be a highly technical, diversified, smaller to large scale manufacturing facility.

Quality Management

Commitment to Quality means:

  • Superior Quality and Performance
  • Core Competency
  • Reliable delivery, on time, every time
  • Understanding of the customer’s business
  • Appropriate technology tools and knowledge