At Goodyear Rubber, our approach to quality is all-encompassing. We extend the concept of quality beyond just our products to include every process and service that connects us with our customers, suppliers, and one another.
We inspire our customers with exceptional service and high-quality solutions. To meet global market demands and ensure long-term customer satisfaction, we maintain a relentless focus on customer needs. By doing so, we foster a motivating and efficient environment at all of our locations.
Every team member plays a critical role in upholding our high standards of quality. Our skilled and committed employees take responsibility for the quality of their work, ensuring we consistently meet the expectations and requirements of our customers.
Our business success is built on the quality of our processes. We are dedicated to continuously optimizing our products and services to meet international and industry-specific standards. We hold certifications such as ISO 9001, AS 9100, ITAR and others, demonstrating our commitment to maintaining high standards at all locations. Please contact your local representative for information on the certifications held at specific locations.
For us, quality is not just about the final product but encompasses the entire customer experience. We ensure quality is built into our products during the planning and development stages, aiming to prevent errors before they occur.
Our Supplier Management process ensures strong and reliable relationships with our suppliers. We select new suppliers based on strict criteria, conduct supplier audits, and foster supplier development through clear goals and corrective action monitoring. We regularly evaluate suppliers based on key performance metrics to ensure ongoing quality.
To detect defects and maintain quality throughout production, we utilize advanced Optical Inspection Equipment. The data collected helps us refine and improve our processes. For elastomer and plastic components, we rely on non-contact 3D measuring instruments with optical sensors to ensure precise measurements and high-quality outcomes.
